Reliable solutions for your home service needs.
Serving Colchester homeowners, landlords and commercial businesses with reliable and professional property maintenance solutions, ensuring your property is in top shape year-round.
One team for the whole property.
Efficient, reliable help with the jobs that keep a home running — for homeowners and landlords across Colchester and the surrounding villages.
General home service
Efficient general repairs for all the small property jobs — hanging shelves, flat-pack assembly and the rest of the list on the fridge.
Painting & decorating
Interior and exterior painting, wallpapering and touch-ups. A fresh coat to enhance your property's appeal.
Plumbing
The small jobs that don't warrant a plumber — replacement taps, shower heads, washing-machine fits and minor pipework.
Garden care
Lawn care, hedge trimming, pressure washing and general upkeep — plus landscaping and maintenance tailored to your space.
Electrical work
Small electrical jobs — socket replacement, lighting, TV fitting, home networks and minor wiring, done safely and compliantly.
Smart home management
Smart heating, lighting and security set up and configured. Works with Alexa, Google Home, Nest, Hive and Ring.
Want a price?
Landlord or commercial property?
Committed to excellence in property maintenance.
We focus on reliable property maintenance tailored to our community in Colchester. With years of experience, we prioritise customer satisfaction and the highest standards of professionalism in everything we do.
Our mission
Top-quality maintenance that keeps your property safe, beautiful and well cared for — driven by local understanding.
Our values
Reliability, transparency and a customer-first approach. Local focus, lasting relationships.
The essentials
- Based in
- West Bergholt, CO6 3
- Covering
- Colchester & North Essex
- Phone
- 01206 673202
- WhatsApp & text
- 07376 475910
Why choose Rex for your property care?
We prioritise reliability and quality in every task. Our experienced team is dedicated to top-notch care for your property, keeping everything running smoothly — and local knowledge means we understand what your property needs.
Expertise
Extensive experience in local home maintenance — we know what works and what doesn't, with efficient solutions for every property type.
Quality service
High-quality work with attention to detail, keeping your property in top condition without compromise.
Colchester & North Essex.
West Bergholt, Colchester and the surrounding villages — Marks Tey, Coggeshall, Kelvedon, Wivenhoe and beyond. If you're not sure whether we come out your way, just ask.
Tell us about the job.
Answer a few questions and Ivy fills the form in for you. Prefer to talk? WhatsApp, or call 01206 673202.
This quick form is scripted — every question is written in advance, and nothing you type here leaves your device until you send the form yourself. Prefer to talk it through? , our AI receptionist.
Got a job that needs doing?
Get a starting price, then book a slot. We'll take it from there.
Simple, transparent pricing.
Quality home and garden work across Colchester and the surrounding area. Tell us what the job is and see the starting price straight away.
A starting price in seconds.
Pick the job and see the honest starting price. A firm, fixed quote follows a quick visit or a photo.
What's the job?
Three steps, no chasing.
- Tell us the jobSend the details and a photo if you have one, or message on WhatsApp. Whatever's easiest.
- Get a firm priceA quick look — in person or from your photo — and you get a fixed quote before any work starts.
- Booked, done, written upA slot in the diary, the job completed, and a written record of what was done.
One maintenance partner for your whole portfolio.
For letting agents, landlords and facilities teams: tenant-ready repairs, end-of-tenancy fixes and ongoing care across your properties — every job scheduled, completed and reported, with a record you can see any time.
Let, re-let, and looked after in between.
For private landlords and letting agents. The work that keeps a property lettable and a tenant settled — handled on one number, not five.
Tenant-ready & end-of-tenancy
Fast turnarounds between tenancies, kept to a standard that protects your property and your reviews.
Repairs while they're in
The tap, the fence panel, the extractor fan. Reported by the tenant, sorted without you refereeing it.
Ongoing care
Gardens, gutters, decoration and the seasonal jobs, booked in so small faults stay small.
A partner in your supply chain.
For principal contractors, facilities teams and managing agents. Booked capacity, a consistent standard, and a written record of every visit — the same discipline we already run on contract maintenance work.
Planned & reactive
Scheduled upkeep across a portfolio, plus a response when something goes wrong on site.
One point of contact
Repairs, painting, plumbing, gardens, electrical and smart home — one partner across the lot, no juggling trades.
Reported & evidenced
Every visit recorded with photos and notes, so the work can be proved — audit-ready for you and your client.
See every job, without asking.
Your live delivery record
Every visit across your properties, mapped and written up in one place — the same record we keep for our commercial contract work.
- A map of every located job, with confidence shown honestly
- Timeline, work-mix and repeat-visit views
- Site reports with photos, property by property
- No tenant personal data and no prices — just the work
Managing properties? Let's talk.
One partner, one record, every job accounted for. Tell us about your portfolio.
Client login.
Contract and portfolio clients sign in here to see their live delivery record.
Sign in
Commercial & portfolio clients
You will be asked for your work email, then sent a six-digit code. No password to remember, and you can stay signed in on a device you trust. Your organisation and what you can see are set by who you are — you don't choose them.
Continue to sign in →How we handle your details.
Short version: we only hold what you send us, we use it to quote and do the work, and we don't sell it to anyone.
What this website collects
There are no cookies, no analytics and no tracking on this site. The quote form doesn't send anything by itself — it opens an email in your own mail app with the details filled in, and nothing leaves your device until you press send there. The one exception is if you choose to speak to Ivy, below.
Speaking to Ivy, our AI receptionist
Ivy is an AI voice receptionist. Nothing happens until you press Start — the site doesn't use your microphone before then. When you speak to her, your voice is processed by ElevenLabs, the company that runs Ivy for us, and turned into a written transcript. The audio itself is not recorded. ElevenLabs deletes the transcript after 30 days.
After the conversation, a written summary of what you told Ivy — including the details you gave — is emailed to our team. We keep it with our other enquiries for up to a year, as described below. ElevenLabs and our email provider may process this information outside the UK.
Before a conversation starts, a Cloudflare Turnstile check confirms you're a person and not an automated program. It doesn't set tracking cookies. The same Ivy answers our phone line, where calls are handled in the same way.
What we hold when you get in touch
When you email, call or message us we hold your name, contact details, the property address and what you've told us about the job — including any photos you send. We use it to price the work, book it in, do it, and write it up afterwards.
How long we keep it
Quote enquiries that don't turn into work are kept for up to a year. Records of completed work — job notes, photos, invoices — are kept for six years, which is what our accountant and our insurer need.
Who else sees it
Our email and messaging providers handle your messages in the ordinary course of delivering them. ElevenLabs processes Ivy conversations on our behalf, and our email provider delivers Ivy's summaries to us. Where a job needs a qualified partner — notifiable electrical or certain plumbing work — we share only what that person needs to do the job. Nobody else.
Your rights
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email info@rexhomeservices.co.uk and we'll sort it. If you're not happy with how we've handled it, you can complain to the Information Commissioner's Office at ico.org.uk.
Who we are
Rex Home Services, West Bergholt, Colchester CO6 3. Contact: info@rexhomeservices.co.uk · 01206 673202.
This notice covers the website as it stands today, including Ivy. If we add an online form that submits directly, or the client portal goes live, this page gets updated first.